Refund & Return Policy

Psychedelic Foods LLC

psychedelicfoods.com

DRAFT – For Internal Review

March 2026

1. Overview

This website is operated by Psychedelic Foods LLC. Throughout the site, the terms “we”, “us” and “our” refer to Psychedelic Foods. Psychedelic Foods offers this Site, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

At Psychedelic Foods, we want you to be happy with your purchase. This policy explains what we can and cannot accept as returns, how refunds work, and what to do if something goes wrong with your order.

By completing a purchase on psychedelicfoods.com, you acknowledge that you have read and agree to the terms of this Refund and Return Policy.

2. Returns

We accept returns of unopened products in their original sealed packaging within 30 days of delivery. You will need your order number or confirmation email as proof of purchase.

We cannot accept returns of:

• Opened products – Once a food product’s seal is broken, we cannot take it back for health and safety reasons;
• Products that have been improperly stored – If a product shows signs of exposure to moisture, heat, or other conditions not consistent with the label’s storage instructions; and
• Products sent back without authorization – Please contact us first before shipping anything back. We need to provide you with a return authorization.

3. Damaged, Defective, or Wrong Items

If your order arrives damaged, defective, or you received the wrong product, contact us within 72 hours of delivery. Include your order number, a description of the problem, and photos of the damage or incorrect item (including the packaging).

At our option, we will either send you a replacement at no charge, issue a full refund, or provide a store credit. We reserve the right to require you to send the product back.

4. How to Request a Return or Refund

All return and refund requests must be initiated by contacting us directly. Please do not ship products back without first receiving authorization.

• Email us at hello@psychedelicfoods.com with the subject line “Return Request” or “Refund Request.” Include your order number and a brief explanation.
• We will respond within 2 business days. If approved, we will give you a Return Merchandise Authorization (RMA) number and shipping instructions if applicable.
• Ship the product back (if required) within 10 business days of receiving your RMA. Unless the return is due to our error, you are responsible for return shipping costs.
• We will inspect the return and notify you by email. Approved refunds are processed within 5–10 business days.

5. Refunds

Refunds are issued to the original payment method used at checkout. It may take an additional 5–10 business days for the credit to appear on your statement depending on your bank or card issuer.

Original shipping charges are non-refundable unless the return is due to our error (damaged, defective, or wrong item). We do not offer direct exchanges at this time – if you need a different product, return the original and place a new order.

6. Order Cancellations

If you need to cancel an order, contact us as soon as possible. Orders that have not yet shipped can be cancelled for a full refund. Once an order has shipped, it is subject to the return policy above.

7. Florida Consumer Disclosure

Psychedelic Foods LLC is based in Saint Johns, Florida. In accordance with Florida Statute § 501.142, we are providing this notice of our refund policy:

Unopened products in original packaging may be returned within 30 days of delivery with proof of purchase. Opened food products cannot be returned except where the product arrived damaged, defective, or incorrect. If you have questions about this policy, please contact us before placing your order.

8. Questions or Disputes

If you have questions about this policy or are not satisfied with how a return or refund was handled, please contact us directly. We are committed to resolving issues in good faith. Any disputes not resolved directly are subject to the terms in our Terms of Use, available at psychedelicfoods.com/terms-of-use.

9. Contact Us

Psychedelic Foods LLC

Email: hello@psychedelicfoods.com

Website: psychedelicfoods.com

We aim to respond to all inquiries within 2 business days.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of psychedelicfoods.com after changes are posted constitutes acceptance of the updated policy.

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